CheatCerts.com provides the most competitive quality materials of all exams for customers’ base on following activities:

1. Questions & Answers from CheatCerts are built by a group of senior professional IT experts who consulted a lot from the latest exam and the examination points over the years, covering 100% of the knowledge points and at least 95% of the exam questions.

2. CheatCerts questions pool updates on schedule on the base of the change of the real exams. If there is any change of the test, we will update our product within two working days, so that to keep the question coverage would always above 98%. And CheatCerts will inform the corresponding customers to download the updated version in order to make sure all the customers can pass the exam successfully.

3. Top-ranking service! CheatCerts.com provides knight service after sale. Also CheatCerts will help the customers solve problems related to the technical questions. Only if our customers satisfy with our product and service, so that we can have the continuous development.

4. Full refund if you fail at the first attempt. If you have purchased our product and cannot pass at your first trial, we will provide you full refund of the purchase fee after we check all the information. In this way, we can assure your interests are not subject to any loss.

We guarantee your success at your first attempt with only understanding and mastering well our studying material, if somehow you fail the exam at the first time, we will arrange FULL REFUND for you.

Under What Conditions I can Claim the Guarantee?

If the registered user of CheatCerts.com fails the corresponding exam within the 120 days after the purchase date and contacts CheatCerts to claim this guarantee, then the Purchase fee can be returned for a full refund. Exam failures that occur before the purchase date do not qualify for purposes of this guarantee.

Note: The money-back-guarantee is not applicable on following cases:

1. Failure within 7 days after the purchase date. CheatCerts highly recommends the candidates to take at least 7 days to prepare for the exam with CheatCerts study material, it will make you understand the exam very well and pass the exam much more easily.

2. Wrong purchase. (CheatCerts.com is free from the duty of wrong purchase; the customer must confirm they choose the correct exam)

3. Free exam. (No matter failed or wrong choice)

4. Time Limited Guarantee. (Out of 120 days from the purchase date)

5. Upgrading exam.

6. Labs, Keypoints and Audio Exams. (For the customer who bought the prep labs, keypoints or audio exams, we do not offer money back guarantee.)

*For above No.1 and No.5 conditions, you can get one free exam from CheatCerts.
*For those who give up the right of claiming refund but want to exchange into other exams, CheatCerts would like to provide two free exams for compensation.

For the above cases and the ones do not appear but involved with the guarantee policy, CheatCerts.com reserves all rights of the final explanation.

How to Claim the Refund/Exchange?

When claiming the guarantee, downloaded products must be deleted and all copies destroyed. This guarantee applies only to single-user licenses purchased directly from CheatCerts.

To claim the Refund/Exchange, you must photocopy the Examination Score Report as JPEG, GIF or PDF format. Then send it as an attachment with the Transaction ID to us via E-mail. CheatCerts.com will arrange the refund within 7 days after receiving the email and confirming all of the details! Give it a try and you will lose nothing! There is ABSOLUTELY NO RISK!